P.U.P.S. offers 2 free online applications to enter locate requests. These are available 24 hours a day 7 days a week. New ticket: This ticket type is for the first time ticket. Complete this form if you are doing any type of digging and need your underground lines located. Update ticket: This ticket type is used if there is an active dig ticket in the system, but the work was not able to be completed within the 15 day life cycle. Emergency Locate Tickets After Hours
Effective Monday March 29, 2010 at 5:30pm PUPS will be starting to take After Hour Emergency Tickets. 7 days a week 24 hours a day including holidays. The phone number will remain the same. Remember to Dial 811 for emergency after hours.