811 Information

One easy phone call to 811 starts the process to get underground facility lines in your area marked for free. When you call 811 in South Carolina, you will be routed to SC811. An operator will ask you for the location of your excavation site and route your locate request ticket to the affected member companies. The member companies will then send a professional locator to your location to mark their underground facilities within 3 working day notice (72 hours). Once these underground facilities have been marked you will know the approximate location of their facilities and can dig safely. Always call 811 before starting any digging project. Knowing what's below can protect you and your family!

The Call
As any professional will tell you, smart digging always means calling 811 before every job. Homeowners often make risky assumptions about whether or not they should get the underground facilities in their area marked, but every digging job requires a call - even "small" projects like planting trees and shrubs. Knowing when to call is half the battle.

When you call before you dig, you'll prevent unintended consequences such as injury to you or your family, damage to your property, utility service outages to the entire neighborhood and potential fines and repair costs. After all, do you really want to be the person who knocks out the neighborhood's cable service during the big game?

The Wait
Good job - you've taken the first step toward safe digging and made a quick call to 811! But wait, what happens next? Well, since your call was routed to SC811, locate crews from member companies have found out exactly where you are planning to dig and are on their way to mark where their hidden underground facilities are under your lawn!

Member companies will send locators to mark your property within 3 working day notice (72 hours) so you will know where it is safe to dig.