|
Promotional Items |
Locate
Information for Entering Tickets: Normal notice tickets may be entered from this
website. These are tickets where digging will take place and
you are giving the 72 hour notice required by the South
Carolina State Law. No emergency, meet, or survey
tickets maybe entered on this web site, please call them into
P.U.P.S. call center at (888) 721-7877 or within SC dial 811. Update tickets may be entered from this
website. These are tickets where digging has not been competed
and work has began. Distance: No more than a
distance of 1320 feet (a quarter of a mile) should be put on
one ticket. If the
distance is more than 1320 feet, this will require more than
one ticket according to the distance.
(Example: a
4000ft of area would require 4 tickets, etc.) Easements/Right of ways: For
request giving an address and easement or right of way to be
marked requires 2 tickets, one for the address and one for the
easement/right of way. A
request to have an easement/right of way to be marked going
down more than one street, requires a separate ticket to be
issued for each street. The
street that the easement/right of way is off of will go in the
street field. (Example: in
the easement between Devine Street and Blossom Street; when
enter one road in the Street Field, other road in the
Intersecting Road Field and put marking instructions in the
Where on Worksite Do Lines Need to be Marked?) Intersections: A request to have an intersection located requires only one ticket
when the work is being done at the intersection alone and does
not continue down any of the streets or if the caller requests
a 50 feet radius of the entire intersection.
(Example: mark
complete inters; 50ft radius of the entire intersection; or
north side of the inters, etc.) Address: There
will only be 5 addresses per locate request and the must be
side by side; same with apartment numbers, buildings and lots.
(Example Lots 1,3, 5, 7, 9 on Any Street; these lots
are side by side) Locates
involving 2 or more streets: A request for a location that has
distance going down two (2) or more streets intersecting or
joining together requires a separate ticket for each street on
which work will be done. Each ticket must include a
starting and stopping point. The street on which the
work will be done goes in the SITE STREET NAME field and the
streets the work will be going from and to in the NEAREST INTERSECTING STREET field. (Example: Excavation work will
be going down south side of Main Street from Elm Street to
Pine Street and going down the west side of Pine Street from
Main Street to First Avenue. On the first ticket put
"Main Street" in the SITE STREET NAME field and "Elm Street and Pine Street" in the NEAREST INTERSECTING STREET field; in the WHERE ON WORKSITE DO LINES NEED TO BE MARKED? field put the marking instructions
"mark on the south side of Main Street from Elm Street to
Pine Street". On the second ticket follow the same
procedures in entering the information for Pine Street.) White lining,
stakes or flags: If the area has been marked in white
paint, flagged or staked, you must explain where these marking
are located on the property. For example: There is a red
stake in the back yard near the property line, locate 30ft in
all directions of this stake. DONE BY FIELD: This field is for the name of the
company or person doing the excavation specified in the
"Work Type" field on the ticket. It is
important that this information is entered correctly,
especially if the digging work will be done by someone other
than the company given in the "Company" field on the
ticket. The company or person given in the "Done
By" field is covered on the ticket for the type of
excavation work that is given in the "Work Type"
field. If a company
has different sub-contractors who do their excavation work and
do not know which sub-contractor will be doing the work at the
time the company has a ticket processed, this information must
be given and entered on the ticket request in the "Done
By" field as "subcontractor for (Company Name
Calling in Ticket)". Example: Done By:
Subcontractor for ABC Electric Company If you know
whom the sub-contractor (s) is, be sure to enter or give their
name (s). The thing to remember is the person or company
doing the excavation is to be stated in the "Done
By" field. If there are any questions, problems,
cuts, legal issues, etc. that occur at the excavation site, it
will be the responsibility of the company (which had the
ticket processed) to determine which sub-contractor was doing
the excavation work. If multiple
people or companies are on site doing the work, this
information will need to be entered or given to operators to
be noted on the ticket request in the "Remarks"
field. Example: Done By
(field): **SEE REMARKS** Instr/Remark
(field): Done By: Joe's Backhoe Service will be clearing
the lot and Alex's Well Company will be installing water lines
and a well Adding
Sub-contractors to tickets: Keep in mind
that a subcontractor can only be added to a ticket if they are
a subcontractor for the company that called in the original
ticket or is calling in the ticket and must be doing the same
type of work. Abbreviating
Street/Road Names: All street and road names must be
spelled out in their entirety. Street and road names are
not to be abbreviated due to the abbreviation interpretations
can vary. Good Through Date
The ending date of the 15-working days for which
the Locate Request Ticket is good or valid Call Back Date The date by which the caller/excavator is to
call back to update or extend the 15-working day time frame on
a locate ticket, if needed Ticket Number The number of the Locate Request Ticket that is
processed for notification of an excavation/job site to have
underground utilities marked REMEMBER GIVING
YOUR INSTRUCTIONS OF WHERE TO MARK, PUT YOURSELF IN THE PLACE
OF THE LOCATOR. IF
YOU HAD TO PICK UP THIS INFORMATION AND GO TO THE SITE THAT
YOU HAD NEVER BEEN TO BEFORE, WOULD YOU BE ABLE TO FIND THE
AREA. Effective
immediately, P.U.P.S. now screens Updates. When calling in
tickets to be updated, the work has to be in progress or
already started. If work is not in progress or has not been
started, a new ticket is required giving a 3 working day (72
hours) notice prior to the work start date. ** Please note
that tickets entered in after 2pm may not be processed until
the next business day. ** Please contact P.U.P.S. at
1-800-290-2783 press 1 if you have any questions on how to
enter your locate. Thanks, P.U.P.S. Staff
Click Below: Web Tickets (Electronic Ticket) RELATED LINKS |
©2002 Palmetto Utility Protection Services, Inc. All rights reserved. Design by Semaphore Inc. |