Request a New Locate

This application was created for homeowners or one time users. Complete the form below to create your underground line locate request. Please review the online manual before entering your web locate ticket to avoid unnecessary delays.

Tickets entered via the web after 2:00pm may not be processed until the next business day. If you have any questions concerning this form, please call (800) 290-2783 Ext. 1

* indicates a required field

Your Phone #: * ext. Type: *
Area Code first
Your Name: *
Enter both your First and Last Name
Company Name: *
Company Name or if an individual - First and Last Name here
Address: *
Please enter your company's address or your address here
City: *
State: *
Zip: *
Email Address: *
Site Contact:
Site Call Back #:
Work Type: *
Please check list carefully, if you are unable to locate your work type, please select See Remarks. If you use this please make sure that you explain what you are doing in the Work Site/Remark section.
Enter the location of where the work will take place:
State:
County: *
City: *
Enter the nearest town or city to job site (this is NOT A house, subdivision or state)
Address #:
Up to 5 addresses side by side on the same road per ticket.
Prefix:
Prefix is a direction included in a road name. Example: N Main St, N is your Prefix
Street Name: *
Where the digging work will take place (Street Name Only)
Type:
Type is Street, Road, Drive, etc.
Suffix:
Suffix is a direction included in a road name example: Hwy 21 S, S is your Suffix
Example: Address # 12 Prefix: N Street Name: Cabin Type: Rd Suffix: NW

Intersecting Road: *
Enter the nearest intersecting street within 500 feet to a quarter of a mile of job site, if possible
Latitude:
Longitude:
NOTICE: Latitude & Longitude must be entered in Decimal Degrees format: D.D. Example: Latitude: 32.52446 Longitude: -80.27665. The System will not find any other format. Please only enter in this format.
Subdivision:
Subdivision Name Only
Company or Individual Doing
the Digging Work:
*
Will there be any of the following?:
How long will work take place?: *


Work Site/Remarks Section: Please do not press the enter key to go to the next line. Word wrap will automatically start the next line: (Directions to the job site and or 2 additional cross streets must be entered)
*
This section is for entry of where to locate your underground lines and also to enter directions to find your site. Where on the worksite do lines need to be marked? (Examples: Locate front of property and both sides of road; Locate back property; Locate entire left side; locate right hand side as facing house; or Locate entire property, etc.) and include directions to work site. Making sure that you must include 2 additional cross streets or intersecting streets. This box should also contain any lot numbers, apartments or anything else that is helpful in locating the site. Only the house number is entered in the address # field.

Locate Requests will be processed for the 72 Hour Notice by which South Carolina State Law Requires at the time the ticket has been processed by a PUPS Staff Person.

The South Carolina State Law states that excavators are to give a 72 hour notice, (3 working days), excluding weekends and holidays, for the locators to mark the area. You will receive an electronic mail message stating when you are legally free to proceed with the digging work and what member utilities PUPS will be notifying for you in that area. Any utilities PUPS does not notify, you will be responsible for contacting them directly. From the SC State Law: Section 58-35-80: For the purposes of this section the approximate location of underground utilities is defined as a "strip of land at least five feet wide, but not wider than the width of the utility plus two and one-half feet on either side of the utility." Once PUPS has processed the request; the locate will be good for 15 working days from the date of the 72 hour notice.

REQUIRED FIELDS NOTICE: Before Submitting, Tickets will not be processed if the following items are not filled: Phone Number, Your Name, Company Address, Company City, Company State, Company Zipcode, E-mail Address, Type of Work, County, City, Street Name, Nearest Intersecting Street, and Work is Done by.

BEFORE SUBMITTING, PLEASE REVIEW ALL INFORMATION FOR ACCURACY AND SPELLING!

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